Conversational
Conversational agents facilitate communication between Katara's platform and your users. Currently, our platform supports Discord, Telegram, Slack, and on your website in the form of a chat widget.
When Discord, Telegram, or Slack agents are used as part of a Community Support workflow, they can answer your community's questions directly in the platform they ask them in. These agents also be configured to run silently to just collect data from these platforms, which can later be used to analyze your community.
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