Ignore Messages From Some Users
Once you have created a Discord agent and connected it to your server, you may want to ignore messages sent by users that don't need responses from our Q&A agent. To ignore messages from some users, follow these steps:
In your Discord server, add a role to the users you want to ignore messages from. You may already have roles set up—if a role or combination of roles matches the users you want to ignore messages from, you can skip this step. What are Discord roles?
Navigate to the Discord agent connected to this Discord server. If you have permission to edit agents, you will see an "Edit configuration" button.
Add the role(s) you want to ignore messages from under "Ignored roles" and save your changes.
Example Discord agent configuration with Ignored roles set Confirm that you have successfully added the correct role(s) to the agent's configuration. You should see the role(s) under "Ignored roles" on the Discord agent's page after saving.
Example Discord agent after saving new ignored roles Wait up to a minute before testing. Changes to your agent's configuration can take up to a minute before they're applied to your server(s).
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