⚙️How does it work?

In Katara, agents, workflows, and human oversight work together to create a powerful, flexible system for handling a wide range of tasks with precision and adaptability. Agents are specialized components built on large language models (LLMs), empowered by RAG (Retrieval-Augmented Generation) to pull in up-to-date, domain-specific information. These agents handle individual tasks within a broader workflow.

Workflows connect these agents into structured, multi-step processes that automate complex actions and interactions. For example, in a support workflow, one agent might respond to basic queries while another escalates specific cases, each performing a distinct role within the sequence.

Human oversight remains central, ensuring quality and contextual accuracy, handling unexpected scenarios, and providing feedback that helps agents improve over time. This combination of automated intelligence, organized workflows, and human guidance makes Katara AI an adaptable, scalable solution that can handle both routine and complex challenges with reliability and depth.